Tuesday, August 23, 2016
Woodridge celebrates ‘med rec success’
JOHNSON CITY, Tenn. – Woodridge Hospital nursing team members are being celebrated for achieving a high level of performance in obtaining medication lists for patients being admitted to the hospital.
Earlier this year, the Woodridge team decided to improve the medication list process and found that the completion rate at baseline was 74 percent. Since March, the completion rate has increased to the point that it is consistently over 90 percent for the hospital, with some units maintaining 94 percent or better. Some of the nursing units have been able to achieve 100 percent for multiple weeks in a row – truly an outstanding accomplishment.
“Our nurses have done an awesome job and put in a lot of hard work to accomplish this level of performance,” said Dixie Waye, nurse manager.
Click here to see photos of the nursing units.
When a patient is admitted to the hospital, one of the critical tasks for the nurses is to obtain a reliable list of medications in order to continue their outpatient treatment, a process known as medication reconciliation. At first glance, this process might seem simple, but it is actually quite challenging because patients, particularly those in the Woodridge population, often are not clear about which medications they take and they may use multiple outpatient providers and pharmacies.
This level of performance could only be reached by involving the entire team of nurses which was accomplished through the leadership of the nurse managers, Waye and Laurie Street, who encouraged their staffs to maintain this high standard. The entire group of nurses is recognized for their part in sustaining an outstanding level of care at Woodridge.
“Our team has shown a lot of dedication to patient safety in the way they have worked on this process,” Street said.
The improvement was a result of a number of practice changes which were implemented by the nursing team. Education was provided to each nurse, along with a short checklist outlining all the elements of a complete medication list. As follow-up, medication reconciliation performance is reported to the nurse managers on a daily basis, including the specific deficiency, the patient, and the nurse who was involved. The nurse managers subsequently share the overall performance data with the team and the deficiencies with the particular nurse. This approach has stimulated competition between the units to see who can do this process the best.
In recognition of a job well done, each nursing unit – both day shift and night shift – was presented with cookie cakes and a congratulatory card signed by hospital leadership.