News Article

Tuesday, May 16, 2017

Mountain States says 'thank you' to volunteers for their amazing service
The 2017 Servant's Heart Award volunteer winner, Jibber Ward, was recognized onstage by Mountain States board of directors chairman Barbara Allen and Mountain States CEO/President Alan Levine.

Mountain States says 'thank you' to volunteers for their amazing service

KINGSPORT, Tenn. – Mountain States said a big “Thank You!” to its volunteers on Monday night at the annual Volunteer Appreciation Banquet, held at MeadowView Conference Resort & Convention Center, and also recognized this year’s volunteer winner of the Servant’s Heart Award, Jibber Ward.

 For a photo gallery, look here.

More than 500 people were in attendance, including Mountain States leaders from facilities across the system, and more than 400 volunteers. Last year, more than 3,000 volunteers at Mountain States combined to serve more than 138,000 hours – the equivalent of 67 full-time employees.

But even more impressive than these numbers was the heart shown by volunteers, who serve as the face of Mountain States to the public.

Mountain States President/CEO Alan Levine praised them for their remarkable service and, before recognizing Ward as a 2017 Servant’s Heart Award winner, told the audience, “As I look around here tonight, I see a whole roomful of Servant’s Hearts. All of you give of yourselves to help others. By definition, as volunteers you have the heart of a servant. So thank you again for the care you give to our patients and their families.”

The Servant’s Heart Award is Mountain States’ highest honor. Ward, of Coeburn, Virginia, is a longtime member of the Norton Community Hospital board of directors and serves as chairman. He has provided significant support and guidance during the planning and execution of the hospital’s master facility plan that resulted in renovation and expansion of virtually every department and program at the hospital.

Auxiliary leadership (from left) Alan Levine; Carol Edminson, SCCH; Cheryl Clay, JMH; Loretta Peeks, Mountain States; Vickie Ford, SSH; Alane Loverne, Norton; Betsy Newton, RCMC; Barbara Allen, Mountain States board of directors chairman.He has also contributed years of service in various other ways to the hospital and the community. Ward has been president & CEO of Miner’s Exchange Bank since 1984 and has held numerous community leadership roles over the years.

Levine also thanked the Mountain States board of directors, represented by chairman Barbara Allen, for their countless hours as volunteers, and he and Allen recognized and thanked the Mountain States Auxiliary board of directors from across the system, led by chairman Loretta Peeks. Each received a gift.

Allen encouraged the volunteers to recruit new and younger people to keep the volunteer force strong. “Pass it on, because that’s the future of volunteerism,” she said.

Lynnis Hornsby, director of volunteers & auxiliary resources, recognized five volunteers for serving 2,000-plus hours in 2016: Helen Burkett and Diane Karriker of Smyth County, Karen Mustain of Indian Path, Jill Tipton of Johnson City Medical Center and Phyllis Price from Johnston Memorial.

A dozen more volunteers served at least 1,000 hours for the year, and 38 served at least 500 hours.

Three Volunteer Champions, team members who have shown outstanding support for the volunteers/volunteer programs, were recognized: Thomas Arbaugh, senior chaplain at Indian Path; Jennifer Pinnell, respiratory therapy manager at JC Medical Center; and Dennis Couch, materials management site manager at Franklin Woods.

The crowd was entertained by music from Russ Taff, award-winning gospel and contemporary Christian music artist, who gave a humorous and inspiring performance, culminating in a version of “Proud to Be an American” sung with Kat Bowser that brought the crowd to its feet for a singalong. Taff is a winner of six Grammy Awards and 18 Gospel Music Association Dove Awards.