Woodridge Hospital | News Article

Tuesday, May 23, 2017

Woodridge's medication reconciliation efforts continue to yield stellar results

Some of the Woodridge team members involved in the success of our medication reconciliation improvement project.JOHNSON CITY, Tenn. – At Woodridge Psychiatric Hospital, medication is a vital part of treatment for our patients, so it’s important to know which medications they’ve been receiving prior to arriving at our facility. When a person is admitted to the hospital, part of the process is to obtain a reliable list of the patient’s medications to help guide appropriate treatment.

This list is often challenging to obtain for a variety of reasons, such as patients not remembering what they take; other sources of information such as pharmacies, family and other treatment providers not being available; and the nurses having too many other urgent duties competing for their time. 

Despite all of these challenges, the nurses at Woodridge have achieved a high degree of success in collecting medication lists for our patients. They have held themselves – and each other – accountable for correctly obtaining the information needed. The results have been noteworthy – starting with performance at a 74-percent level before March 2016 and now achieving greater than 95 percent consistently for several months. It’s not unusual to find performance at 100 percent for a week at a time, as illustrated in the graph down below.

The data is reviewed every two weeks at a VOS steering team meeting. While Woodridge team members involved in this initiative were recognized last year for their remarkable results, hospital leadership plans to recognize and thank the team members again – for not just sustaining the success but also building on it. 

The improved process has been well-received by the nursing team members as evidenced by some of their comments:

“As a floor nurse, I have been very impressed at how fluidly the medication reconciliation project transitioned the med rec process from inconvenience to habit.” – Adam Horn, RN


“Med rec completion wouldn’t be possible without the hard work and determination of our nursing staff. We have all come together to make this project a success.” – Caroline Timanus, RN, and Emily Hayes, RN

The nurses’ performance has also been recognized by the hospital leadership. Matt Hopper, Woodridge Hospital associate administrator, said, “The level of success of the medication reconciliation project is simply incredible. Nursing staff has really taken ownership of this very important project, and blown the results right out of the water! I couldn’t be prouder of our staff, sustaining results that are bordering on perfection and helping to ensure the safety of our patients.”