Unicoi County Memorial Hospital | News Article

Tuesday, June 13, 2017

Unicoi County Memorial Hospital’s nursing home earns 2017 Bronze National Quality Award

Unicoi County Nursing Home was honored for demonstrating its commitment to improving quality of care for seniors and persons with disabilities.


ERWIN, Tenn. – Unicoi County Nursing Home has been recognized as a 2017 recipient of the Bronze – Commitment to Quality Award for its dedication to improving the lives of residents through quality care.

The nursing home is Unicoi County Memorial Hospital’s long-term care facility, and offers patients a comforting environment with high-quality care.

It’s one of only 12 facilities in the state to win the Bronze award and the only one in the Tri-Cities.

The distinction earned by the nursing home is one of three progressive award levels through the National Quality Award Program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), the leading association for long term and post-acute care. The program honors association members across the nation that have demonstrated their commitment to improving quality of care for seniors and persons with disabilities.

“It’s an honor to be recognized for our commitment to delivering high-quality care to our residents,” said Tammy Edwards, director and administrator of Unicoi County Nursing Home. “We have an amazing team of caregivers at our nursing home that always strives to go the extra mile.”

The National Quality Award Program, which AHCA/NCAL established in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which is also the foundation of the metric-based AHCA/NCAL Quality Initiative. The Baldrige program helps organizations in different business sectors improve and achieve performance excellence.

The award program has three levels: Bronze, Silver and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements, such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality Award, Unicoi County Nursing Home may now move forward in developing approaches and achieving performance levels that meet the Silver - Achievement in Quality Award criteria.