News Article

Tuesday, January 9, 2018

Team members at Smyth County Community Hospital go the extra mile to brighten up Christmas for one patient

From left to right: SCCH team members Shannon Fullen-Roberts, NP; Shelia Sawyer; Linda Schermer; and Brian Stiltner, DO.MARION, Va. – Team members at Smyth County Community Hospital know how to go the extra mile. Several of them helped make Christmas a little brighter for a patient who was in the hospital over the holidays.

The patient had been there for several days but had no family or friends to visit her over Christmas. Hospitalist Brian Stiltner, DO, and the staff working the Saturday before Christmas decided they wanted to do something to brighten up her holiday. Linda Schermer, the house supervisor working that shift, decided to ask the staff to donate money for gifts. Everyone on the shift, including physicians, pitched in something, whether it was money or an item for the patient’s stocking.

Shelia Sawyer, med-surg nurse manager, was able to purchase gifts for the patient, including a tablet and several outfits. The patient also received a full stocking, and it was obvious she deeply appreciated the generosity.

“The smile and excitement in her face made it all worthwhile,” Dr. Stiltner said. He added that the hospital staff has been like a family to him and, when this patient touched their hearts, “we did what families do best,” he said.

Schermer also took the poinsettias from the administration office and distributed them to patients over the weekend.

Hospital VP/CEO James Tyler had high praise for his team.

To me, this is the simple embodiment of loving care,” he said. “Our team members compassionately responded to this patient’s need during the holiday season. It was just the right thing to do and was the best medicine to deliver.”