Recent Briefs

Friday, November 17, 2017

Check out the upcoming Marsh Blood events coming up in our region!

Marsh Regional Blood Center will conduct public blood drives at the following locations:

 

Mon, Nov. 20, 9 a.m.-3 p.m., Tazewell H.S., Tazewell, VA

Mon, Nov. 20, 9 a.m.-3 p.m., Honaker H.S., Honaker, VA

Tues, Nov. 21, 7:30 a.m.-3:15pm, Eastman Bldg. 150, Kingsport, TN

Tues, Nov. 21, 8 a.m.-2 p.m., Happy Valley H.S., Elizabethton, TN

Tues, Nov. 21, noon-4 p.m., Sullivan Co. Highway Dept., Blountville, TN

Wed, Nov. 22, 3-7:15 p.m., Lower Shell Creek Christian, Roan Mountain, TN

Thurs, Nov. 23, CLOSED FOR THANKSGIVING HOLIDAY

Fri, Nov. 24, 10 a.m.-2 p.m., Advance America, Bristol, TN

 

Marsh Regional provides blood to hospitals and health centers across the region, including Holston Valley Medical Center, Bristol Regional Medical Center, Hawkins County Memorial Hospital, Hancock County Hospital, Mountain View Regional Medical Center, Lonesome Pine Hospital, Indian Path Medical Center, Sycamore Shoals Hospital, Norton Community Hospital, Dickenson Community Hospital, HealthSouth Rehabilitation Hospital, The Rehabilitation Hospital of Southwest Virginia, Select Specialty Hospital, Buchanan General Hospital, Clinch Valley Medical Center and Tazewell Community Hospital.

 

In addition to scheduled blood drives, donors are welcome at Marsh Regional’s collection centers: 111 W. Stone Drive, Suite 300, Kingsport, 2428 Knob Creek Road, Johnson City and 1996 W. State St., Bristol.

 

For more information about scheduling a blood drive at a local business, church, school or community organization, please call 423-408-7500, 423-652-0014 or 276-679-4669 or visit www.marshblood.com.

 


Friday, November 17, 2017

Blood Assurance drives set for around the area; please give if you can!

Blood Assurance Regional Blood Center will conduct public blood drives at the following locations:

Thurs, Nov. 16, 8 a.m.-2:30 p.m., Chilhowie E.S., Chilhowie, VA

Thurs, Nov. 16, noon-5 p.m., Umoja Community Thanksgiving Drive, Carver Rec Cntr, JC, TN

Mon, Nov. 20, noon-5 p.m., Ingles Supermarket-Boones Creek, Johnson City

Tues, Nov. 21, 11 a.m.-4 p.m., Koyo, Telford, TN

Wed, Nov. 22, 9 a.m.-2 p.m., Walmart-West Market Street, Johnson City

 

Donors also welcome at Blood Assurance Donor Centers:

  • 16000 Johnston Memorial Dr., Medical Suite 110, Abingdon, VA
  • 100 Linden Square Dr., Bristol, VA
  • 1 Professional Park Drive, Suite 14, Johnson City, TN
  • 300 Clinchfield St., Kingsport, TN

Donors must be at least 18 years old (16-17 years old with parental consent), weigh at least 110 pounds and be in good health. The process usually takes about 30 minutes and includes a complimentary gift and snacks. Donors should eat a healthy meal and drink plenty of fluids -avoiding caffeine- prior to giving blood. 

To schedule a blood drive at a local business, school, church or civic/community organization, please contact:

 

In Tennessee, Mike Patterson, 423-298-4335, MikePatterson@bloodassurance.org

In Virginia, Sam McKinney, 276-780-4136, SamMcKinney@bloodassurance.org


Wednesday, November 8, 2017

Free event for expectant mothers set for Nov. 14 at Johnston Memorial Hospital

ABINGDON, Va. – The blessing of a new baby often comes with lots of questions, especially for women who are navigating motherhood for the first time. So to help new mothers and moms-to-be, Johnston Memorial Hospital is hosting Great Expectations, a fun and educational event.

Great Expectations is a free event and will take place on Tuesday, Nov. 14, from 4:30-6:30 p.m. at Johnston Memorial’s medical plaza in suite 301.

It’s a wonderful opportunity for expectant mothers and women who hope to have a baby in the future. Great Expectations will feature physician presentations, tours of the Family Birth Center and the chance to meet members of the labor and delivery team.

Guests will be showered with giveaways, baby-themed door prizes, refreshments and more.

For more information, contact Sarah Lindsey at 276-258-4560 or sarah.lindsey@msha.com.


Tuesday, November 7, 2017

Marsh has plenty of blood drives scheduled as we enter the holiday season

Marsh Regional Blood Center will conduct public blood drives at the following locations:

 

Mon, Nov. 13, 9 a.m.-3 p.m., Ridgeview H.S., Clintwood, VA

Tues, Nov. 14, 7:30 a.m.-3:15 p.m., Eastman Bldg. 280/310, Kingsport

Tues, Nov. 14, 9 a.m.-3 p.m., Twin Valley H.S., Pilgrim Knob, VA

Tues, Nov. 14, 1-5 p.m., Bland Correctional Center, Bland, VA

Wed, Nov. 15, 8 a.m.-2 p.m., Holston HS, Damascus, VA

Wed, Nov. 15, 9 a.m.-4 p.m., CGI/NG, Lebanon, VA

Wed, Nov. 15, 9:30 a.m.-2:30 p.m., Oak Hill Acad., Mouth of Wilson, VA

Thurs, Nov. 16, 10 a.m.-noon, Settlers Life Insurance, Bristol, VA

Thurs, Nov. 16, noon-7:30 p.m., Holston Valley Med Cntr, Kingsport

Thurs, Nov. 16, 1-6 p.m., Food City, Coeburn, VA

Thurs, Nov. 16, 1:30-4 p.m., UPM Pharmaceuticals, Bristol, TN

Fri, Nov. 17, 7:30 a.m.-1:30 p.m., Holston Valley Med Cntr, Kingsport, TN

Fri, Nov. 17, 9 a.m.-3 p.m., Flatwoods Job Corps, Coeburn, VA

Fri, Nov. 17, 10 a.m.-6 p.m., New Grace Baptist Church, Bristol, TN

 

Marsh Regional provides blood to hospitals and health centers across the region, including Holston Valley Medical Center, Bristol Regional Medical Center, Hawkins County Memorial Hospital, Hancock County Hospital, Mountain View Regional Medical Center, Lonesome Pine Hospital, Indian Path Medical Center, Sycamore Shoals Hospital, Norton Community Hospital, Dickenson Community Hospital, HealthSouth Rehabilitation Hospital, The Rehabilitation Hospital of Southwest Virginia, Select Specialty Hospital, Buchanan General Hospital, Clinch Valley Medical Center and Tazewell Community Hospital.

 

In addition to scheduled blood drives, donors are welcome at Marsh Regional’s collection centers: 111 W. Stone Drive, Suite 300, Kingsport, 2428 Knob Creek Road, Johnson City and 1996 W. State St., Bristol.

 

For more information about scheduling a blood drive at a local business, church, school or community organization, please call 423-408-7500, 423-652-0014 or 276-679-4669 or visit www.marshblood.com.

 


Tuesday, November 7, 2017

Upcoming Blood Assurance drives set around our region

Blood Assurance Regional Blood Center will conduct public blood drives at the following locations:

Thurs, Nov. 9, 10 a.m.-5 p.m., Gatton Coll. of Pharm/Quillen Coll. of Med, JC

Thurs, Nov. 9, 2-6:30 p.m., Abingdon Elementary School, Abingdon, VA

Fri, Nov. 10, 10 a.m.-3 p.m., Valley Forge Elementary, Elizabethton, TN

Fri, Nov. 10, noon-3:30 p.m., Smyth County Comm. Hospital, Marion, VA

Fri, Nov. 10, noon-6 p.m., Gray Elementary School, Gray, TN

Mon, Nov. 13, 11 a.m.-2:30 p.m., Food City, Damascus, VA

Mon, Nov. 13, noon-5 p.m., Church Hill Middle School, Church Hill, TN

Tues, Nov. 14, 6-10:30 a.m., Nakatetsu Machining Technologies, Telford, TN

Wed, Nov. 15, 9:30 a.m.-4 p.m., Johnson City Medical Center, Johnson City, TN

Thurs, Nov. 16, 8 a.m.-2:30 p.m., Chilhowie Elementary School, Chilhowie, VA

Thurs, Nov. 16, noon-5 p.m., Umoja Comm. Thanksgiving Blood Drive, Carver Rec Cntr, Johnson City

 

Donors also welcome at Blood Assurance Donor Centers:

  • 16000 Johnston Memorial Dr., Medical Suite 110, Abingdon, VA
  • 100 Linden Square Dr., Bristol, VA
  • 1 Professional Park Drive, Suite 14, Johnson City, TN
  • 300 Clinchfield St., Kingsport, TN

Donors must be at least 18 years old (16-17 years old with parental consent), weigh at least 110 pounds and be in good health. The process usually takes about 30 minutes and includes a complimentary gift and snacks. Donors should eat a healthy meal and drink plenty of fluids -avoiding caffeine- prior to giving blood. 

To schedule a blood drive at a local business, school, church or civic/community organization, please contact:

 

In Tennessee, Mike Patterson, 423-298-4335, MikePatterson@bloodassurance.org

In Virginia, Sam McKinney, 276-780-4136, SamMcKinney@bloodassurance.org


Friday, November 3, 2017

Mountain States switching to OptumRx as pharmacy benefit manager effective December 1

The Mountain States PBM (pharmacy benefit manager) will be changing to OptumRx, effective December 1, 2017. This transition from American Health Care to OptumRx should be seamless. New prescription ID cards will be mailed to your home address. Start watching for a white envelope from Mountain States Human Resources in late October or early November.

You can begin using your OptumRx card on December 1, 2017. Show your new ID card at


your pharmacy whenever you pick up prescriptions. The OptumRx card will help you pay the lowest price for your medication.

 

The plan itself will remain the same and the pharmacies currently in the network will not change. You’ll continue to pay a lower co-insurance when you use any of the Mountain States Pharmacy retail locations.

 

Current Prior Authorizations on file with American Health Care will automatically transfer to OptumRx. Any other approvals and deductibles will also continue. Specialty drugs for complex conditions including cancer, arthritis and others will still be filled by Mountain States Pharmacy. If the drug is not available there, then contact BriovaRx, the OptumRx specialty pharmacy, at 855-4BRIOVA (855-427-4682). 

 

After December 1, 2017, visit optumrx.com to get the latest details about your benefits, set up your online account and get familiar with other tools. The OptumRx App makes it easy to manage your medications on the go. Or call 855-855-8748 if you have questions about your pharmacy benefits. 

 

If you have questions, visit OptumRx.com (after December 1, 2017) or call HR4U at 423-431-HR4U (4748).

Read our previous Mountain Star article that contains some frequently asked questions.


Friday, November 3, 2017

Total benefits statement coming soon to your home mailbox

Your annual "Personalized Benefit & Compensation" statement is being printed for all team members with benefits in effect on July 1, 2017. These booklets will be arriving via U.S. Mail to home addresses within the next few days.

 Please take time to carefully read the information in your personalized statement. Share this information with family members, as it provides important info for them, as well.

 We hope you find this statement to be a valuable resource as well as an illustration of the truly outstanding benefit package Mountain States Health Alliance provides. You will see your "benefits" as a vital part of your total compensation.

 Should you have any questions about your statement or any of your other benefits, please do not hesitate to contact HR4U at 423-431-HR4U (4748) or email HR4U@msha.com.


Thursday, November 2, 2017

Blood Assurance drives set around the region

Blood Assurance Regional Blood Center will conduct public blood drives at the following locations:

Thurs, Nov.  2, 11 a.m.-6 p.m., Adv. Call Center Tech-Fairview, Johnson City, TN

Fri, Nov.  2, 11 a.m.-4 p.m., Adv. Call Center Tech-Fairview, JC

Mon, Nov.  6, 9:15-11:15 a.m., Hermitage Health Center, Elizabethton, TN

Mon, Nov.  6, 1-4:30 p.m., Elizabethton-Carter Co. Public Library, Elizabethton

Tues, Nov.  7, 10 a.m.-5 p.m., Gatton Coll. of Pharm./Quillen Coll. of Med., Mtn Home, JC

Wed, Nov.  8, 10 a.m.-3:30 p.m., Emory & Henry College, Emory, VA

Wed, Nov.  8, 11 a.m.-3:45 p.m., Alo, Telford, TN

Thurs, Nov.  9, 10 a.m.-5 p.m., Gatton Coll. of Pharm./Quillen Coll. of Med., VA Mtn Home

Thurs, Nov.  9, 2 p.m.-6:30 p.m., Abingdon Elementary School, Abingdon, VA

Fri, Nov.  10, 10 a.m.-3 p.m., Valley Forge Elementary, Elizabethton, TN

Fri, Nov.  10, noon-3:30 p.m., Smyth County Community Hospital, Marion, VA

Fri, Nov.  10, noon-6 p.m., Gray Elementary School, Gray, TN

 

Donors also welcome at Blood Assurance Donor Centers:

  • 16000 Johnston Memorial Dr., Medical Suite 110, Abingdon, VA
  • 100 Linden Square Dr., Bristol, VA
  • 1 Professional Park Drive, Suite 14, Johnson City, TN
  • 300 Clinchfield St., Kingsport, TN

 

Donors must be at least 18 years old (16-17 years old with parental consent), weigh at least 110 pounds and be in good health. The process usually takes about 30 minutes and includes a complimentary gift and snacks. Donors should eat a healthy meal and drink plenty of fluids -avoiding caffeine- prior to giving blood. 

To schedule a blood drive at a local business, school, church or civic/community organization, please contact:

 

In Tennessee, Mike Patterson, 423-298-4335, MikePatterson@bloodassurance.org

In Virginia, Sam McKinney, 276-780-4136, SamMcKinney@bloodassurance.org


Thursday, October 26, 2017

Deadline is Oct. 31 do your BlueCross BlueShield personal health assessment and be entered to win $500

Mountain States and BlueCross BlueShield of Tennessee are making it easy to complete your personal health assessment so you can manage your health, plus you could have a shot at winning $500! You have until Oct. 31 to complete yours and be eligible for the drawing for $500. (You can still do your personal health assessment at any time!) Find out more at www.BCBST.com.

 


Wednesday, October 25, 2017

Hospital-based team members encouraged to take AHRQ survey on patient safety; survey concludes on Oct. 31

Every two years, Mountain States conducts a survey to gather opinions about patient safety issues, medical errors and event reporting. The survey is a nationally standardized survey created by the Agency for Healthcare Research and Quality (AHRQ) and only takes about 10 minutes to complete online. Conducting the survey allows our hospitals to meet a Joint Commission standard as well as provide actionable information for review and improvement. 

The survey is available now and will be open to hospital-based team members through Oct. 31.

Because Mountain States is a member of the Tennessee Hospital Association’s (THA) Hospital Innovation and Improvement Network, THA will manage this year’s survey for us at no charge. The quality manager at each hospital will serve as the key contact point, and will be encouraging folks to complete the survey.

“The higher the response rate, the more accurate the end result will be, and of course the more likely we will focus any improvement efforts in the right areas,” said Tamera Parsons, VP of Quality for Mountain States.

A summary of results will be shared with the Mountain States board quality committee in November or December, and with hospital boards as well. In 2018, THA will also offer surveys for patient safety culture for other areas of healthcare such as medical offices, nursing homes, pharmacies and ambulatory surgery centers. 

The link to the survey on patient safety culture is on the Quality Department SharePoint site and can be accessed from the Pulse page under “In the Spotlight.”

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