Human Resources | Recent Briefs

Wednesday, December 13, 2017

Reminder: Parents' Time-Out at HospiTOTS coming up Dec. 14

JOHNSON CITY, Tenn. – Parents, are you feeling out of sorts, frazzled or grumpy? Do you need a timeout?


The staff of HospiTOTS and the Children’s Center are offering you the chance to leave your child/children (at no charge) with us and take a “timeout” for a couple of hours! Drop off your children (ages 6 weeks to 12 years of age) at HospiTOTS Child Care Center in Johnson City on Thursday night, Dec. 14, from 6:30-9 p.m. Parents’ Time-Out is available for children of all team members , whether or not they currently attend HospiTOTS or the Children’s Center!


If you have questions or would like to make a reservation for your child/children, call HospiTOTS at 423-431-6930. The deadline for making reservations is 5 p.m. on Monday, Dec. 11.

Wednesday, December 13, 2017

Fit4Life Movie Night coming up Dec. 15 to celebrate the holiday season

KINGSPORT, Tenn. – Don't forget that Fit4Life, our Mountain States wellness program, is celebrating the holiday season by sponsoring Family Movie Night on Friday, Dec. 15, at MeadowView Conference Resort & Convention Center. The movie will be “Polar Express.”

Team members and families are invited to come for a movie, snacks (slushies, water and popcorn), holiday crafts, wellness tips, prizes and all-around holiday fun. The movie will be shown in the convention center.

Saturday, November 18, 2017

Mountain States switching to OptumRx as pharmacy benefit manager effective December 1

The Mountain States PBM (pharmacy benefit manager) will be changing to OptumRx, effective December 1, 2017. This transition from American Health Care to OptumRx should be seamless. New prescription ID cards will be mailed to your home address. Start watching for a white envelope from Mountain States Human Resources in late October or early November.

You can begin using your OptumRx card on December 1, 2017. Show your new ID card at

your pharmacy whenever you pick up prescriptions. The OptumRx card will help you pay the lowest price for your medication.


The plan itself will remain the same and the pharmacies currently in the network will not change. You’ll continue to pay a lower co-insurance when you use any of the Mountain States Pharmacy retail locations.


Current Prior Authorizations on file with American Health Care will automatically transfer to OptumRx. Any other approvals and deductibles will also continue. Specialty drugs for complex conditions including cancer, arthritis and others will still be filled by Mountain States Pharmacy. If the drug is not available there, then contact BriovaRx, the OptumRx specialty pharmacy, at 855-4BRIOVA (855-427-4682). 


After December 1, 2017, visit to get the latest details about your benefits, set up your online account and get familiar with other tools. The OptumRx App makes it easy to manage your medications on the go. Or call 855-855-8748 if you have questions about your pharmacy benefits. 


If you have questions, visit (after December 1, 2017) or call HR4U at 423-431-HR4U (4748).

Read our previous Mountain Star article that contains some frequently asked questions.

Friday, November 3, 2017

Total benefits statement coming soon to your home mailbox

Your annual "Personalized Benefit & Compensation" statement is being printed for all team members with benefits in effect on July 1, 2017. These booklets will be arriving via U.S. Mail to home addresses within the next few days.

 Please take time to carefully read the information in your personalized statement. Share this information with family members, as it provides important info for them, as well.

 We hope you find this statement to be a valuable resource as well as an illustration of the truly outstanding benefit package Mountain States Health Alliance provides. You will see your "benefits" as a vital part of your total compensation.

 Should you have any questions about your statement or any of your other benefits, please do not hesitate to contact HR4U at 423-431-HR4U (4748) or email

Thursday, October 26, 2017

Deadline is Oct. 31 do your BlueCross BlueShield personal health assessment and be entered to win $500

Mountain States and BlueCross BlueShield of Tennessee are making it easy to complete your personal health assessment so you can manage your health, plus you could have a shot at winning $500! You have until Oct. 31 to complete yours and be eligible for the drawing for $500. (You can still do your personal health assessment at any time!) Find out more at


Thursday, September 7, 2017

Pet therapy "picnic" set for Friday, Sept. 8, outside JCMC and Niswonger

JOHNSON CITY, Tenn. – Talk about a cute event! A pet therapy "picnic" is set for Friday at lunchtime Friday, Sept. 8, outside Niswonger Children's Hospital. This is an appreciation event for our Mountain States pet therapy dogs and their handlers for helping decrease anxiety and stress in our patients – and for always bringing a smile to the faces of our team members!

Team members and guests are welcome to stop by and see the dogs and their handlers. (NOTE: The dogs will have "picnic" treats, but no food for the humans.)

Saturday, August 12, 2017

Human Remains team doing Dragon Boat fundraiser on Thursday, Aug. 17, at Freddy's in JC to benefit cancer patients

JOHNSON CITY, Tenn. – Can you help us out? Human Remains, the JCMC Human Resources Dragon Boat team, is having a fundraiser at Freddy’s this Thursday, Aug. 17, from 4-9 p.m. Just mention our name and we will receive 15 percent of the proceeds, which will benefit Circle of Hope.

 This program provides extra resources for cancer patients and families who may need financial help while receiving medical care.

Tuesday, August 8, 2017

Don't forget, Fit4Life geocaching contest has begun; new coordinates posted each Friday

Our second annual Mountain States Fit4Life Geocaching Contest is under way, with two coordinates posted each Friday by Human Resources for team members to visit. Two more locations will be released this Friday at 9 a.m. on the Geocaching Contest page on the intranet. Two more sets of coordinates will be posted each Friday at 9 a.m., with a total of 10 locations in all.


This event is part of our Fit4Life wellness program. Mountain States team members can participate by going to the coordinates (latitude and longitude) provided and getting a photo of themselves at the location to prove they visited it. The first person to email all their photos – after the last coordinates have been released – will win first place.


The sites are some of the prettiest in the area and are located throughout the Southwest Virginia and Upper East Tennessee region, so the visits will be well worth it. And the top three places receive $1,000, $500 and $250, respectively. NOTE: You must be in each photo for it to be counted.


Email your pictures to Jamie Parsons, VP for human resources, at as you find the coordinates. There will be a total of 10 sites.


Remember, two coordinates will be released at 9 a.m. each Friday! Check the Fit4Life Geocaching Contest page each Friday to see the new locations:


Tuesday, July 25, 2017

Fit4Life 5K Glow Run and '80s Party coming up Aug. 11

JOHNSON CITY, Tenn. – The second annual Mountain States Fit4Life 5K Glow Run and ‘80s Party is coming up on Aug. 11. Last year’s event was a big hit, and once again, the entry fee for Mountain States team members will be waived.

The 5K course starts at The Wellness Center and goes around the Johnson City Med Tech Park area. The run starts at 8 p.m. on Friday, Aug. 11.

For more info or to register, visit the Fit4Life Glow Run site on the intranet. When you sign up, remember to use the code“Fit4Life” and receive free race registration as a Mountain States team member.

The race is being presented by Fit4Life, Mountain States’ team member wellness program.

There will be pre-race music and warm-up activities, and after the run plenty of ‘80s-style glow items, a DJ and kid-friendly activities at The Wellness Center.

The 5K run starts just before sunset and runners and walkers finish in the dark. Regular entry fees are $25 through Aug. 9, and $30 on Aug. 10-11 during packet pickup.

Awards will be presented to the top overall finishers as well as top age group finishers. There are also prizes for best ‘80s costume, best team spirit and for the Mountain States facility with the most participants.

If you have any questions or want to volunteer, email or visit

Thursday, July 13, 2017

Nursing scholarships available through Virginia Department of Health; find out more through our HR department

For any Mountain States team members in Virginia interested in becoming a nurse, did you know about the scholarships offered by the Virginia Department of Health? Here’s a link through Mountain States Human Resources that can help you apply.


Check out the various college collaborations on the page, and scroll down to click on the button for “Virginia Nursing Scholarship Programs.” The Virginia Department of Health, Office of Minority Health and Health Equity, offers several scholarship opportunities to help pay for nursing education.

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