MSHA Corporate | Recent Briefs

Thursday, December 3, 2015

Mountain States HR offering discounted Johnson City Transit bus passes for $15

 JOHNSON CITY, Tenn. – Mountain States has a new benefit to offer team members who live in Johnson City and ride the JC Transit – a monthly bus pass for $15, discounted from the normal $25 cost.

 Mountain States has worked out an arrangement to purchase the bus passes from JCT at the discounted rate and pass the savings along to team members. The passes will be sold by Human Resources, much like the discounted Dollywood or movie tickets that HR offers. The cost can be payroll-deducted.

 Any team members interested in getting a discounted pass should contact Rachel Bradley at 423-302-3252.


Thursday, October 1, 2015

'Take a Toss at the Boss' Children's Hospital Softball fundraiser set for Oct. 9 at MSHA Corporate HQ

Saturday, June 27, 2015

Colvett receives inaugural leadership award honoring the late Dr. James Gibson

Dr. Kyle Colvett, left, receives his award from Dr. Tony Haley, president of the Washington County Medical Staff medical executive committee.

Dr. Kyle Colvett, left, receives his award from Dr. Tony Haley.

 JONESBOROUGH, Tenn. – The late Dr. James Gibson was remembered at the Washington County Quarterly Medical Staff Meeting earlier this month, and a new award for physician leadership was given out in his honor by the medical staff – the James Gibson Medical Staff Leadership Award. The first recipient was Kyle Colvett, MD, radiation oncologist for Appalachian Radiation Oncology Services and medical director for oncology services at Mountain States.

 Dr. Gibson passed away Feb. 3. He was a longtime radiologist at Mountain Empire Radiology until retiring in 2014, and served on the MSHA Board of Directors and well as boards for the Washington-Unicoi-Johnson County Medical Society, ETSU Foundation, ETSU Pirate Club, Johnson City Chamber of Commerce and many others. Gibson was a 2006 Servant’s Heart Award winner and a 2008 Spirit Award winner from the Mountain States Foundation.

Stacey Reed, scholarship winner, with Dr. Andrew Fletcher. Dr. Colvett has served as chief of staff at JCMC and other Washington County hospitals, is on various committees and boards, is a veteran of the U.S. Army Reserve and Tennessee Army National Guard, and is the author of numerous scientific articles and book chapters. He also is active in medical mission work, primarily in northern Haiti.

 Dr. Gibson’s widow, Dottie, and family members were present at the medical staff meeting for the presentation of the award to Dr. Colvett. The meeting was held at the Blackthorn Club at The Ridges.

 The Johnson City Medical Center Medical Staff Scholarship to ETSU was also presented to Science Hill High School graduate Stacey Reed (pictured above with Dr. Andrew Fletcher).

Monday, December 8, 2014

Pass the word about Career Fair coming up Dec. 11 at CBO in Johnson City

Do you have friends and family looking for entry-level job opportunities within the MSHA Revenue Cycle? Please help spread the word about our Career Expo, coming up Thursday, Dec. 11, at the Mountain States CBO (Corporate Business Office), Plaza II, from 3-7 p.m.

There will be a variety of opportunities within Health Information Management, Medical Billing, Scheduling, Customer Service, Coding and Patient Registration, with interviews being held on-site with the possibility of offers being made on-the-spot.

Applicants will need to bring a copy of their resume and they must be a high school graduate with PC skills and be self-motivated, detail-oriented and have strong customer service skills.

Friday, November 7, 2014

HospiTOTS hosting family Q&A presentation about Enterovirus D68, RSV, flu on Nov. 13

 JOHNSON CITY, Tenn. -- Do you have questions about Enterovirus D68, RSV, flu? Then we have just the thing for you on Thursday, Nov. 13, at HospiTOTS, 1719 W. Market St., from 6:30-7:30 p.m.

 Bring the family. Parents will be able to hear from MSHA’s own Infection Prevention practitioners and have a chance to ask questions, while the children will be busy enjoying some activities to help them learn healthy habits.

 To register or to get more information, contact Ms. Laurie at 423-431-6971 or

Sunday, October 12, 2014

We want bras! Cancer center collecting donated bras for breast cancer patients

Drop-off boxes are at the Regional Cancer Center and JCMC and at the Women's Imaging Center below The Wellness Center.

 JOHNSON CITY, Tenn. – As part of Breast Cancer Awareness Month, Mountain States will be collecting bras to give to breast cancer patients. Drop-off boxes are at the Regional Cancer Center at Johnson City Medical Center and at the Women’s Center at Med Tech Park, located on the bottom floor of The Wellness Center.

 “It seems like almost everyone has been affected by breast cancer, either directly or through a friend or family member,” said Karen Hampton, site supervisor at the Regional Cancer Center at JCMC. “People like to help out when they see a need, and donating bras is such a small thing to do but it will help out so many patients who’ve been diagnosed with breast cancer.”

 Bras with tags on them will be donated to cancer patients; those without a tag will be donated to local women’s shelters.

 For more information, call Karen at 423-232-6904 or email

Wednesday, September 10, 2014

Forms approval process just got easier, thanks to Revenue Cycle VOS project

 Have you ever had to create or revise a Mountain States form, and found the process to be a little complicated?

 If so, take heart because things have improved. Revenue Cycle VOS (Value Optimization System) recently took on the challenge of redoing the entire approval process and the form itself, and the new and improved Forms Approval Process became available late last month. Here’s a look at what changes have been made:

  • A simpler request for a new or revised form has been developed, along with a diagram to assist the requestor in identifying who they need to obtain approvals from.
  • Requestors will no longer have to wait to have their form placed on the Forms Committee Agenda (the committee met monthly). The approval process has been streamlined by using email.
  • The Forms Committee SharePoint site has been updated. On the Pulse main page under “Departments” on the left, click on “Forms Committee.” 

 “We’re hopeful that this change will streamline the process and improve satisfaction while still allowing us to standardize and ensure our Legal Health Record is complete,” said Melissa Johnson, Mountain States’ director for HIM/Medical Records.

 The new contact for forms design is Brandi Clark at or 423-302-6302.

Thursday, August 14, 2014

CBO Dragon Boat teams' yard sale rescheduled for Aug. 30

JOHNSON CITY, Tenn. – The Revenue Cycle Dragon Boat teams'  fundraising yard sale has been rescheduled for Aug. 30 from 8 a.m.-2 p.m.This year’s Dragon Boat Festival supports Niswonger Children’s Hospital.

 The sale will take place, rain or shine, in the parking lot of Plaza 2 at the CBO building, 1725 W. Market St. It will include various rummage sale items such as clothes and household items. There will also be a local food truck vendor, Foodie Fiction, selling lunch.

For more information, email


Tuesday, July 1, 2014

Blood Assurance says 'Save 3 on the Fourth!'

 Any time you donate whole blood, your one blood donation could save up to three lives. Blood Assurance, your regional blood center, would like to help you Save 3 on the Fourth. The Johnson City Blood Assurance location will be open on Friday, July 4, from 9 a.m. to 2 p.m. Laboratory and shipping departments are always open in order to get life-saving blood and blood components to patients in need at our area hospitals. Blood Assurance serves 47 counties in a five-state region, and is the sole provider of blood and blood components for more than 70 health care facilities.

 These public blood drives are also being held this week:


  • Food Country Porterfield Hwy, Abingdon, Va., 10 a.m.-3 p.m.
  • Peterson Family Healthcare, Erwin, Tenn., 10 a.m.-3 p.m.


  • Cherokee United Methodist Church, Johnson City, Tenn. 3-7 p.m.
  •  MSHA MT-ITC, Johnson City, 10:30 a.m.-12:40 p.m.


  • Hermitage Health Center, Elizabethton, Tenn. 9-11 a.m.
  • Hillview Health Center, Elizabethton, 12:45 p.m.-3 p.m.
  • Southwest Virginia Association of Realtors, Abingdon, 10 a.m.-3 p.m.

 The summer months tend to bring more motor vehicle and boating accidents to our area.Plus, firework accidents occur during the Fourth of July holiday weekend, leading to a rise in the need for blood. When a typical automobile accident occurs, the victim, if he or she needs blood, can use more than 50 units, and a burn patient can need plasma, which is a blood component, in order to heal. Summer months and holidays also have lower blood donation collections mainly because schools are out, and people are vacationing away from home.

 To be eligible to donate blood, you must be at least 17 years old (16 years old with parental consent), weigh 110 pounds or more and be in good health. The process usually takes about 30 minutes and includes a complimentary snack and t-shirt. Donors are asked to drink plenty of fluids - avoiding caffeine - and eat a meal that is rich in iron prior to donating.

 For more information about donating blood, blood drives or donor centers, call Blood Assurance at 1-800-962-0628 or go to

Friday, May 2, 2014

Compliance & Ethics Week: Recognizing how important those things are to quality patient care

 Corporate Compliance & Ethics Week is May 4-10. Traditionally held the first full week in May, this national event highlights the importance of ethics and compliance in the workplace.

 At Mountain States we rely on our Corporate Audit and Compliance Department to make sure that, as team members, we know the right thing to do and the right way to do it. A solid compliance program lays the foundation for improvement and reduces risk. It helps make sure we meet state and federal regulations and it keeps our funding intact.

 But we don’t follow rules just to meet legal requirements. We do it because it’s best for our patients. Compliance and ethics help protect our patients’ safety and privacy. Without good compliance practices we wouldn’t be able to provide quality patient care.

 Thank you to our Corporate Audit and Compliance Department for the vital work they do!

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